Find Out More About Our Operations
SureWare Travel Hub is in use by some of the world’s largest global organizations in the retail, financial, healthcare, technology, consulting services, and travel management sectors. Over 4,000 customers rely on SureWare to empower their corporate travel programs including global travel management agencies and Fortune 500 corporations.
SureWare Travel Hub™
SureWare Travel Hub™ provides corporations with a virtual profile of all employee travel information. Travel Hub and its virtual profile guarantees accurate data – because it integrates directly with HR systems and corporate payment systems and dynamically synchronizes across multiple TMC’s, GDS’s, online booking tools and mobile applications.
SureWare provides first-level helpdesk support to administrators through handling calls and emails from 8:00 AM to 8:00 PM, Eastern Time, Monday to Friday.
The Helpdesk can be reached via email. All support requests are routed to an available staff member, who will respond to you within two hours
Information Obtained from Clients
SureWare is a provider of technology and services to the travel industry. SureWare processes data received from our clients through our client-branded websites and returns or forwards the data to the client or third‐party systems as specified by contract.
The Information We Collect
SureWare stores personal information on individual travelers that our clients use to complete travel reservations. SureWare acts only as an agent for the collection and storage of this data on behalf of our clients.
The Way We Use Information
Acting only as an agent for the processing and collection of data for our clients, SureWare does not use the data collected on individual travelers for any purpose other than those authorized in its client agreements.
Our clients are responsible for maintaining the confidentiality, access, and authorized uses of all traveler personal information, user logins, and password. SureWare will use traveler email addresses to respond to requests for a lost password. Such email addresses are not used for any other purpose and are not shared with outside parties.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect through our client-branded websites. In addition, we use strong encryption when passing sensitive information between users and third‐party systems and our servers.